Service Outage for Vendor Users

Incident Report for Felix

Resolved

This incident has been resolved.

Posted Sep 05, 2025 - 13:28 AEST

The issue has been identified and a fix is being implemented.

Posted Sep 05, 2025 - 12:43 AEST

We are continuing to investigate this issue.

Posted Sep 05, 2025 - 12:08 AEST

We have had reports of vendors being unable to log in. We are investigating the issue as a Critical priority and will continue to provide updates.

Posted Sep 05, 2025 - 11:44 AEST

This incident affected: Web Platform (Contractor Portal, Vendor Portal).